Privacy policy on personal details
In compliance with the Law 15/1.999 of December 13th regarding the protection of personal data, the client is informed that the data of a personal nature filled in on the web page will be incorporated into the corresponding general files. These files have been passed on to the Agency for the Protection of Data.

On giving their details, the users consent to the automatic use of their personal details.

The responsibility for the use of these details falls on the commercial entity PROMOCIONES TURISTICAS DE CALA MILLOR S.A. (from now on known as Protur Hotels) with its head offices in Avenida Magnolia, 6, Urb. Son Floriana, 07559 Cala Bona - Son Servera (Majorca, Balearic Islands.

The personal details given may only be used or transferred by the Protur Group.

The user or their representative can exercise the right of access to their personal details, to rectify, to cancel or to oppose by contacting in writing the Department of Protection of Data of the Protur Group situated in Avenida Magnolia, 6, Urb. Son Floriana, 07559 Cala Bona - Son Servera (Majorca, Balearic Islands).

The general purpose behind collecting the data is to carry out the services offered on the web page. There follows the specific purpose of the collection of data:

Data obtained when registering as a client to be able to contract services through the web, such as making on line bookings. The collecting of data is for the purpose of processing on-line petitions and generally to offer products and services in a personalized way and to process any petition made by the user.

Data received through the filling in of the form "Contacting us". This information is collected to enable us to answer any questions raised by the user and answered by the corresponding department. This form is also used be used to send Curriculum Vitae, data that will be incorporated into the data base for the selection of personnel for the sole purpose of being included in the next process of selection.

Data obtained from filling in the form "Professionals". This information is collected to create a date base of professional colleagues who use the services offered for them on the web page, such as access to the photo gallery and info on promotions and advertising by Protur Hotels

E-mail: In accordance Law 34/2.002 of Services to Society of Information and Electronic Commerce, Protur Hotels informs you that you e-mail will be incorporated into a distribution list to process sending out info and news on the Protur Group, as well as promotional activities and advertising of Protur Hotels. The user can exercise his/her right of access to the personal details to rectify cancel or oppose by contacting us on: e-mail info@proturhotels.com or by post to the aforementioned address.

Protur Hotels guarantees the confidentiality of personal details or any other type of communication (messages, requests etc.) Protur Hotels reserves the right to use comments or opinions send by its clients for advertising purposes, for example the client´s expression of satisfaction with a service and their treatment by staff or a recommendation on any of the services offered by this web page

Should you include any of the web page forms personal detail of third parties, you should first receive their express permission and have informed them of the aforementioned clauses

Protur Hotels has a server of a statistics programme that controls the general data of the visitors to this web site, e.g. most visited pages, country of origin of the visitors etc. The purpose of this is to offer the company a general view of the web and its evolution; it is not to control the visits of the users.

Protur Hotels acts in good faith as regards contracts, has the technical ability and the personnel necessary to protect the privacy of the users and clients and will safeguard the quality of the services on offer; nevertheless it cannot be held responsible or any fault or failure in the computer or Internet system, that might result in the loss, alteration or unauthorized access, or any other natural disaster that may affect the data.